Accounts Receivable/Cash Application Specialist

Austin, TX

Our client, a quickly growing CPG / E-Commerce company, is headquartered in Southeast Austin, TX, and has a preference for someone willing to work hybrid. 

They are also open to both contract as well as permanent.

Accounts Receivable/Cash Application Specialist

Essential Functions:

  • Timely and accurately post daily EFT/ACH and manual remittance deposits to the appropriate customer accounts and invoices, ensuring the reconciliation of all batches.
  • Communicate with customers using email, phone, and customer portals (Amazon, Wal-Mart’s Retail Link, Target POL, Meijer, TikTok, etc.).
  • Have an understanding of the different types of deductions customers take referenced on the remittances.
  • Partner with sales and operations to drive collections while serving customer needs.
  • Perform daily, monthly, and yearly reconciliation of cash transactions to identify and resolve discrepancies.
  • Set up new customers with the sales team.
  • Review and authorize new account requests for credit terms.
  • Work with Logistics to ensure effective EDI invoicing and send invoices for non-EDI customers.
  • Monitor and contact customers with open and past due A/R balances; escalate to sales for assistance.
  • Reconcile the balance sheet accounts that relate to AR.
  • Investigate and resolve variances between recorded and deposited amounts.
  • Follow up on customer requests in a timely manner.
  • Support monthly statement cut-offs and financial closing processes to ensure all required tasks are completed on time.
  • Participate in special projects as assigned.
  • Reconcile customer statements and accounts.
  • Reconcile unapplied cash and ensure the timeliness of unapplied payments.
  • Research and reconcile credit card payment batch declines.
  • Recommend the disposition of unpaid accounts based on company policy.
  • Support the accounting team through month-end and when needed.
  • Support audits when needed.

Qualifications and Skills:

  • 3+ years of experience in cash application, accounts receivable, collections, or a similar financial role.
  • 2+ years of Manufacturing and/or Distribution experience preferred.
  • Strong understanding of financial systems and software, with proficiency in NetSuite and Oracle.
  • Effective communication skills for interaction with internal teams and external customers.
  • Strong understanding of general accounting principles, practices, and procedures.
  • Proficient skills in Microsoft Word, Excel, and Outlook.

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