Accounts Receivable/Cash Application Specialist
Austin, TX
Our client, a quickly growing CPG / E-Commerce company, is headquartered in Southeast Austin, TX, and has a preference for someone willing to work hybrid.
They are also open to both contract as well as permanent.
Accounts Receivable/Cash Application Specialist
Essential Functions:
- Timely and accurately post daily EFT/ACH and manual remittance deposits to the appropriate customer accounts and invoices, ensuring the reconciliation of all batches.
- Communicate with customers using email, phone, and customer portals (Amazon, Wal-Mart’s Retail Link, Target POL, Meijer, TikTok, etc.).
- Have an understanding of the different types of deductions customers take referenced on the remittances.
- Partner with sales and operations to drive collections while serving customer needs.
- Perform daily, monthly, and yearly reconciliation of cash transactions to identify and resolve discrepancies.
- Set up new customers with the sales team.
- Review and authorize new account requests for credit terms.
- Work with Logistics to ensure effective EDI invoicing and send invoices for non-EDI customers.
- Monitor and contact customers with open and past due A/R balances; escalate to sales for assistance.
- Reconcile the balance sheet accounts that relate to AR.
- Investigate and resolve variances between recorded and deposited amounts.
- Follow up on customer requests in a timely manner.
- Support monthly statement cut-offs and financial closing processes to ensure all required tasks are completed on time.
- Participate in special projects as assigned.
- Reconcile customer statements and accounts.
- Reconcile unapplied cash and ensure the timeliness of unapplied payments.
- Research and reconcile credit card payment batch declines.
- Recommend the disposition of unpaid accounts based on company policy.
- Support the accounting team through month-end and when needed.
- Support audits when needed.
Qualifications and Skills:
- 3+ years of experience in cash application, accounts receivable, collections, or a similar financial role.
- 2+ years of Manufacturing and/or Distribution experience preferred.
- Strong understanding of financial systems and software, with proficiency in NetSuite and Oracle.
- Effective communication skills for interaction with internal teams and external customers.
- Strong understanding of general accounting principles, practices, and procedures.
- Proficient skills in Microsoft Word, Excel, and Outlook.
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