Solutions Engineer / Architect - Remote

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What you’re looking for:

  • A remote role (or based in Austin, TX)
  • Chance to work with a pre-series A funding company that already has hundreds of customers and has recently gained significant momentum closing larger enterprise deals. 
  • A company that makes tools and products used by developers/technical teams
  • An opportunity to define a role.  You will be the post-sales solutions engineer at the company. 
  • Equity and the chance to play a defining role in the future success of a company.
  • A role that interacts with highly technical clients and teams.  They build engineers software for engineers.   

Our client that is creating development tools for some of the most recognized companies around.  Though someone with experience implementing development tools for customers would give you a big leg up in this role, that experience isn't required.  The key for us is finding someone who’s worked with highly technical client teams to understand their environments quickly and to implement highly technical solutions.  The actual solutions you’ve work with (GitLab, Puppet, etc or similar technical tools targeted at technical teams) matter less than your ability to navigate through complex customer software development environments to craft solutions for their business.   

Our client is looking for an experienced Solutions Engineer either remote or based in Austin, TX to provide on-site or remote deployment of their technology and solutions as well as training. Leading post sales engagements, you will provide training, support, and documentation that will enable customer success.  You will help us define the professional services function (cost estimates, SOW’s) as well.  You will play a key role in the future roadmap of our products providing feedback to product management and engineering teams on customer engagements.

Example of technologies you will be working with in this role: 

  • Large scale Linux infrastructure in a cloud-based environment
    • Installation and day-to-day operations/monitoring of Linux operating systems
    • Creation and maintenance of package formats (RPM, DEB, etc.) and package repositories
    • Troubleshoot system issues remotely over SSH
    • Linux diagnostic and debugging tools
  • Software development life-cycle (SDLC), development operations (dev-ops), and system administration
  • Docker, Kubernetes, or other container-based orchestration systems
  • AWS and GCP cloud environments
  • Infrastructure management utilities, such as Terraform, Ansible, Chef, Salt, or Puppet
  • Programming languages, such as Javascript, Python, or Ruby
  • HTTP-based APIs (REST, JSON, SOAP, XML, RPC)
Location: Austin, TX
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